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Safety Tips

  • Handling safe communication
  • Ways to protect your safety on Catchyy
  • What to pay attention to?
  • Sharing your personal information
  • Meetings in real life
  • How to be a safe user yourself

Something went wrong?

  • Why did I get blocked?
  • Why has my credit/debit card been charged?
  • Location issues
  • Why am I receiving only intro messages?
  • Why do I get the impression that there are fake profiles?
  • Why was my photo not approved?
See all 12 articles

Payments, Features and Subscriptions

  • How can I use the app for free?
  • Premium and Premium PLUS subscriptions
  • How can I cancel my subscription?
  • Boost
  • How to delete payment card details?
  • How to find the Google Play Store app on your phone?
See all 7 articles

How to use the platform?

  • Profile photos
  • How to log out?
  • How to pass photo verification?
  • How to unsubscribe from the mailing list?
  • How to find Settings?
  • Registration
See all 14 articles
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